1. Information we collect
When you submit an enquiry or booking request, we may collect:
- Name
- Email address
- Phone number (if provided)
- Travel preferences (dates, route, group size, etc.)
- Any message you include in the form
2. How we use your information
We use your information to:
- Respond to enquiries and provide quotes
- Confirm bookings and coordinate logistics
- Provide customer support and trip updates
- Improve our services and website experience
3. Data sharing
We do not sell personal data. We may share limited information with trusted partners only when necessary for service delivery (for example, accommodation providers, transport providers, or park-related operations).
4. Data retention
We retain information only as long as needed to fulfil your request, provide services, and comply with legal obligations.
5. Security
We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure.
6. Contact
If you have questions about this policy, contact us at:
Email: reservations@kilimanjaroluxuryclimbs.com
Phone: +255 752 909 949